• Strategy
• Operations Analysis
• Organisation Structure
• Performance Management
• Communications
• Workforce Training
• Marketing & Customer
• Customer Experience
• IT & Web Infrastructures
• Systems Measurement
• Financial Exit
• Post Merger Integration
• Market Due Diligence
• Brand Evaluation Project
• Data Mining

Performance Management Programme

POTENTIAL ISSUES

• How do we ensure everyone is doing the right things at the right time, consistently, guaranteeing product and service consistency and excellence?
  
• How do we improve employee engagement?
  
• Have we looked at ways to make our incentives more financially efficient?
  
• How do we entrench management intentions and expectations into the whole workforce?

DESCRIPTION

GBI’s performance management programme ensures that all employees are performing at the expected job level for all of the performance objectives. (Sales, customer service, compliance, strategy, etc...) With clear expectations for every job role, the performance management programme facilitates career pathing for your workforce. It is a bi annual programme which provides deep insight into who are the star performers in your organisation. Like all of our other offerings, we will implement it into the workforce so they know how to effectively rate their colleagues by job role, store, area and group. There are 3 types of reviews: upwards, downwards and peer to peer.

It is a clear and easy to use measurement tool to assess how your company is performing at every job role level and overall as an organisation. GBI’s performance management programme has been designed and used at many of the largest and most high-performing companies in the world.

HOW WE CAN HELP

By launching a performance management programme, you can ensure strategic and organisational compliance for rewards, recognition or management action. Employees will know exactly what is expected of them, therefore decreasing the chance of not performing up to the standards that you have set out. The performance reviews help your people succeed in your organisation via feedback, coaching and performance. Ratings within job groups will enable you to distinguish between the different levels of performance and contribution which is expected per level.