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03 February 2010

How Subway Went Global
  Subway's director of development explains how the brand transformed into an international icon and which markets he's watching for the future.

November 2009

Be Consistent
Keeping a steady hand on all levels of business takes brands like McDonald's to the top.

16 November 2009

3 Social Media Lessons From the Restaurant World
Chris Allison
In the midst of all the noise surrounding social media marketing and emerging technologies, we sometimes get caught up in the grandeur of the transition and forget how this all actually works.

13 May 2009

Invest in training or succumb to recession, hospitality businesses told
Becky Paskin
Hospitality employers have been told to stop 'relying on unskilled and migrant workers' and invest in quality training for their existing staff if they want to survive the recession.

Sarah's Top Five Tips for Motivating and Retaining Staff:
1. Communication
Regular staff meetings, especially where all staff have the opportunity to feedback their issues and concerns, are a must - as long as points are actioned in a reasonable and timely manner.

09 April 2009

In-N-Out Burger: Professionalizing Fast Food
The regional chain In-N-Out Burger has held its own against giants Burger King and McDonald's by stressing employee retention.

08 December 2008

ROCG's North American Small Business Survey Results Highlight Disconnect Between Owners' Financial Goals and Results
Only one in ten owners receive their expected price for their business due to lack of planning, putting lifestyle dreams and family legacy at risk.
01 October 2008
Reduce staff turnover through motivation and training
Becky Paskin
The Hospitality industry has the worst reputation for extraordinarily high staff turnover rates than any other sector.