UK Snack Foods Manufacturer
Company Name: UK Snack Foods Manufacturer
Sector: Food
Owner Type: Private
Background Information
The client is an international snack foods manufacturer with sales of over $50 million with +40 manufacturing locations and products delivered in numerous countries by over 20,000 employees.
Causes
The client was facing severe competition resulting in pressure on profitability and shareholder value. Their business strategy required reduced costs to drive re-investment in core brands, strategic new product development, customer experience development and market entry in Eastern Europe and Asia -Pacific/China. There was also a strong need to improve operational efficiency as part of cost reduction and working with multiple business partners with cultural differences to the core operation. Organisational redesign required move from a national focus to a regionally-managed focus, including supply chain, partner aligned KPI’s and performance training and Brand Management.
Turnaround
- Developed detailed Business Case to support the business vision
- Aligned partner / suppliers to the clients organisation, culture and business processes in order to realise the clients vision and KPI’s
- Designed and developed a Customer Experience Programme to realise increased customer demands
- Analysed, designed and implemented an New Product Development programme aligned to Top-down performance measures
- Provided programme & change management to minimise operational disruption and maximise benefit delivery
Outcome
- £4 Million in ongoing cost reduction realised
- Integrated Business, Brand, Account Planning and NPD process developed and implemented
- Customer improvement rates of over 70% in first year of programme
- Simplified site operations with centralised procurement
