• Konditor & Cook
• Brindisa
• Ping Pong
• Grocery Retailer
• Marriott
• UK Snack Foods
• KFC / Taco Bell
• Restaurant
• Food Distribution
  
• Client Sectors

KFC / Taco Bell

Company Name: KFC & Taco Bell
Sector: Quick Service Restaurant
Owner Type: Franchise

Background Information

The owner of over 20 KFC and Taco Bell wanted to rapidly expand and needed to understand his financial and operational ability to do so.

Causes

Stretched operations, diversified finances, strained management teams, pressures from the Franchisers caused and unclear strategy for growth and the lack of man-power to execute.

Turnaround

• Developed a financial assessment of the total operation
  
• Developed detailed Business Case to support the business vision
  
• Operations Analysis in order to understand and build improvements
  
• Aligned Franchisers KPI’s and expectations to the clients organisation, culture and business processes in order to realise the clients expansion plans
  
• Adopted and implemented a Customer Experience Programme to realise increased customer demands
  
• Provided programme & change management to minimise operational disruption and maximise benefit delivery

Outcome

We analysed, designed and implemented an extensive expansion programme in order to realise the clients vision.